FAQAccount and securityHow to Complete KYC

How to Complete KYC

Published date: May 15, 2020 at 03:34 (UTC+0)

How to Complete KYC on ProBit Global


What is KYC?

Know Your Customer (KYC) is a process used to verify user identities, ensuring due diligence and compliance. It plays an integral role in anti-money laundering (AML) and  combating the financing of terrorism (CFT). ProBit Global is steadfast in its commitment to the safety of its users by adhering to financial regulations encompassing AML and CFT.

Why complete KYC?

Users are required to complete KYC in order to enjoy unrestricted access to ProBit Global and its services, while having an additional layer of security for themselves and their assets.

How to complete KYC

  1. Log in to your ProBit Global account
  2. Click on My Page to see the ‘Verification (KYC)’ tab.
  3. Click on “Verify now”

  4. A pop up window appears. Click on “Continue on this “device”.

  5. Fill out your “Applicant data” and click on “Continue”.

  6. Select the type and issuing country of your identity document and click “Next”.

  7. Take a photo of your identity document and upload. Please make sure that the photo is clear and not blurry.

  8. Take a selfie of yourself. Please make sure that the photo is clear and not blurry.
  9. Make sure to move and tilt your head in the circle. The system will auto capture your photo.

  10. Wait for verification to be processed. The system will automatically validate the submitted photos. This may take a moment to process.

    When uploading your Identification document, there is a possibility that it is deemed invalid. You will be asked to upload a better version. Please take note of the following possible situations:
  • The submitted identification document does not show a face or contains multiple faces.
  • The submitted ID document is not an official document (for example, a student ID card).
  • The submitted selfie and/or ID document image is cropped, blurry or not clear.
  • The submitted ID document is valid, but the provided information does not match the OCR (Optical Character Recognition) reading. OCR is a technology that recognizes text within a digital image. Please check the difference between the OCR reading’s result and the personal information that you entered in step 3.
  • Personal information must be filled out in the same language as the ID card. Other languages may be rejected.
  • A handwritten government ID or passport will not be accepted.
  • The document should be valid on the date of submission (not expired).
  1.  Once uploaded and processed. Your account will be verified in 5 minutes. If the system found no inconsistencies in the submission that you entered, then your request will be successfully submitted. You can check your account is verified on your page to see the verification badge. You will also be notified by email your application has been approved.

What Features will be Enabled When I Complete KYC

Users who have completed KYC STEP 2 will have unrestricted access to the following:







up to $5,000


up to $500,000







Exclusive Subscription



IEO Participation



Withdrawal limit can be increased to $500,000 for KYC Step 2 verified accounts maintaining 2FA activation for a minimum of 7 days.

Is my Country Eligible to Complete KYC?

Please note that IDs issued by the following countries have local or international restrictions and are unable to complete KYC. Note that this list may be updated without prior notice.

  • Afghanistan
  • Albania
  • Barbados
  • Bolivia
  • Burkina Faso
  • Cambodia
  • Cayman Islands
  • Cuba
  • Ecuador
  • Haiti
  • Iran
  • Iraq
  • Jamaica
  • Jordan
  • Mali
  • Morocco
  • Myanmar
  • North Korea
  • Nicaragua
  • Panama
  • Senegal
  • Singapore
  • South Sudan
  • Syria
  • Uganda
  • USA
  • Venezuela
  • Yemen
  • Zimbabwe